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Potlucky Privacy Policy

Effective Date: February 12, 2025

Dosta Corp (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our food delivery service.

By using our website, mobile applicatsons, or related services (collectively, the “Services”), you acknowledge that you have read and understood this Privacy Policy.

For any questions or concerns, you can contact us at:

  • Email: contact@potlucky.ai
  • Address: 2108 N ST. STE N, Sacramento, CA 95816
  • Phone: +1 (424) 469-7482

 

1. Information We Collect

We collect and process the following types of personal information:

a) Contact Information

  • Name and surname
  • Email address
  • Phone number
  • Profile avatar
  • Delivery addresses

b) Payment Information

  • We process payments through Stripe. We do not store credit/debit card details.
  • We retain a list of linked cards by their last four digits for transaction reference.
  • Stripe’s Privacy Policy: https://stripe.com/privacy

c) Technical and Usage Information

  • Cookies (for authentication and user session management)
  • Browser type and version
  • IP address
  • Device and operating system information
  • Website interactions (collected via Google Analytics and Customer.io)

d) Geolocation Information

  • We collect geolocation data to help users quickly set their delivery address.
  • Users can disable location tracking via iOS and Android system settings.

 

2. How We Use Your Data

We process your data to:

  • Process and deliver your orders
  • Improve our Services and enhance user experience
  • Provide analytics on service performance
  • Send promotional offers and marketing communications (with user consent)

 

3. Cookies and Tracking Technologies

We use cookies to improve functionality and personalize user experience.

a) Types of Cookies We Use

  • Essential Cookies (Required for login and order processing)
  • Analytics Cookies (Used by Google Analytics and Segment.com)
  • Marketing Cookies (For personalized promotions)

b) Managing Cookie Preferences

  • Users can configure cookies when first visiting our website.
  • Cookie settings can be updated at any time in the "Manage Preferences" section.

 

4. Data Sharing with Third Parties

We do not sell personal data. We share data only with:

Third Party

Purpose

Google Analytics

Website traffic analysis

Customer.io

Customer behavior tracking

Stripe

Payment processing

All third parties are required to process data according to their privacy policies.

 

5. Data Retention and Deletion

  • User data is stored on servers rented from Namecheap (USA).
  • Data is deleted immediately when a user deletes their account.

Account Deletion Process

  • Users can delete their account via Profile Settings → "Delete Profile".
  • For additional deletion requests, contact contact@potlucky.ai.

 

6. Your Rights (CCPA & GDPR Compliance)

Depending on your location, you may have the following rights:

  • Right to Know: Request details on what personal data we collect.
  • Right to Delete: Request complete removal of your personal data.
  • Right to Opt-Out: Disable cookies and marketing communications.
  • Right to Correct: Update inaccurate personal information.

California Residents (CCPA Rights)

  • You can opt out of data collection for analytics and marketing by emailing contact@potlucky.ai.

To exercise your rights, contact contact@potlucky.ai.

 

7. Security Measures

We implement industry-standard security protocols to protect your data:

  • Two-Factor Authentication (2FA) for accounts
  • SSL encryption for all transactions
  • Secure hosting environment via Namecheap

However, no online platform is 100% secure. We recommend using unique passwords for added security.

 

8. Children’s Privacy (COPPA Compliance)

Our Services are not intended for children under 13 years old.

  • We do not knowingly collect or store data from children under 13.
  • If we become aware of such a collection, we will immediately delete the data.

If you believe we have collected data from a child under 13, please contact contact@potlucky.ai.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

  • Users will be notified via email when significant changes occur.
  • The latest version will always be available on our website.

 

10. Contact Information

For any privacy concerns, contact us:

  • Email: contact@potlucky.ai
  • Address: 2108 N ST. STE N, Sacramento, CA 95816
  • Phone: +1 (424) 469-7482

By using our Services, you agree to this Privacy Policy. If you do not agree, please discontinue use of our Services.